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Return & Donate
We are confident that you will love your new purchase. However, if you are unsatisfied for any reason you may return items within 30 days of product receipt. If your item(s) arrive damaged or defective, please contact Customer Support.
For unwanted items In lieu of a return, we encourage you to donate to a local shelter, rescue, or 501(c)(3) organization. Donating is gratifying, better for the environment and saves you from any applicable return fees!
Return Policy
Litter boxes & scratchers |
$10 return shipping (Deducted from your refund) |
All other items |
Free return shipping |
- Original shipping charges are non-refundable
- Returned item(s) must have been purchased via modkat.com
- After 30 days we reserve the right to refuse items
Donate
We strongly encourage donating your unwanted item(s). Donate to a local shelter, rescue, or 501(c)(3) organization. Be sure to request a receipt at drop-off.
Send us a photo of the receipt and we'll refund your original order minus shipping.
* Donation Policy
- Donation of more than 3 items must be pre-approved by Customer Support.
- Original shipping charges are non-refundable
- Donation must occur within 45 Days of product receipt
- Donated item(s) must have been purchased via modkat.com
Questions?
If you have more questions about our return policy, or our donation requirements, please reach out to Customer Support.