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We are confident that you will love your new purchase. However, if you are unsatisfied for any reason you may return any item within 30 days of product receipt. If your item(s) arrive damaged or defective, please contact Customer Support.
For unwanted litter boxes In lieu of a return, we encourage donating to a local shelter or rescue. Donating is gratifying, better for the environment and saves you $10 in shipping!
Litter boxes & scratchers |
$10 return shipping (Deducted from your refund) |
All other items |
Free return shipping |
We strongly encourage donating your unwanted litter box. Contact a local shelter or rescue and inquire if they will accept a litter box donation. If so, be sure to request a receipt at drop-off.
Send us a photo of the receipt and we'll provide you a full refund.
Saving you $10 in return shipping.
If you have more questions about our return policy, or our donation requirements, please reach out to Customer Support.
