We are confident that you will love your new purchase. However, if you are unsatisfied for any reason you may return items within 30 days of product receipt. If your item(s) arrive damaged or defective, please contact Customer Support.
For unwanted items In lieu of a return, we encourage you to donate to a local shelter, rescue, or 501(c)(3) organization. Donating is gratifying, better for the environment and saves you from any applicable return fees!
Litter Boxes, Litter Keepers, Scratchers will have a $10 Return Shipping Fee deducted from the final refund. All other items will be free to return.
U.K. Returns Customers are responsible for all return shipping fees which will be deducted from the final refund.
Original shipping charges are non-refundable
Returned item(s) must have been purchased via modkat.com
After 30 days we reserve the right to refuse items